CONSULTING

OUR PROCESS

Analysis and Assessment

We spend a whole day at your place of business, identifying key people, interviewing managers, surveying employees, and talking with you about your training needs. We want to understand your strategic goals, gauge your HR challenges, identify skill gaps, and find out what's holding your business back from being even more profitable.

Training and Curriculum Development

This is where we really shine - in developing training specific to your needs. We use an approach that respects the availability and learning styles of your employees, allowing them to pick and choose activities and modules that work for them while still delivering the learning they want and need. This can include, but is not limited to, self-assessment surveys with personal feedback, listening to podcasts, watching and responding to video-based instruction, attending in-class lectures and workshops, and engaging in business simulation games and role-playing.

All our training packages involve a combination of delivery methods: in person, online in real time, and self-paced computer-based training.

Approval and Implementation

Once we have your training developed, we'll give you an opportunity to test it before implementing with your staff. When your feedback is incorporated, we'll establish a schedule for rolling out the training and set benchmarks for completion. Then, let the training begin!

Evaluation

Every training package we design includes an evaluation component. Not only do we evaluate your employees' learning through testing and one-to-one assessment, we ask you and your staff to evaluate us: Did the training meet your expectations? Did it solve a specific problem or problems? What could we do better next time?

 
 

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